Refund Policy

Cancellation

We accept order cancellations before the product has been shipped or produced. If the order is cancelled, you will receive a full refund. Unfortunately, we cannot cancel an order once the product has been shipped.

Returns (if applicable)

We accept returns on products. Customers have the right to request a return within 30 days of delivery.
To qualify for a return, the item must be undamaged and in the same condition as when you received it. It must also be in its original packaging. To complete your return, proof of purchase is required. Please do not send the product back to the manufacturer. The customer is responsible for the return shipping costs. No restocking fees will be charged for returning the product.

Refunds (if applicable)

Once we receive and inspect your returned item, we will send you an email to confirm receipt and inform you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original payment method within a few days. You can keep all five bonuses, even if you return the product.

Late or Missing Refunds (if applicable)

If you haven’t received your refund yet, first check your bank account again.
Then, contact your credit card company, as it may take some time for the refund to officially post. Next, contact your bank, since there is often processing time involved before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at info@tooltrixco.com.

Please reach out to our Customer Service team to obtain the correct return address.